But what if that criticism wasn't true? What if the feedback was false? Some of the most difficult criticisms to bear are those that have no basis of truth. What can you do to respond to negative feedback when it's false?
While our first instinct might be to deny or argue the false claims, getting defensive can lead us into more trouble. Often our denial can feed into the false criticism and help to prove the evaluator's point. Instead of getting angry or defensive, try these steps when encountering false criticism:
- Keep your body language calm
- Think before you speak
- Thank them for the feedback
If you've been on the receiving end of false criticism, take some time to read more about how to handle false criticism at work for some more suggestions and tips.